Clean water
Category 1Supply pipes, tanks and hoses release clean water at first, but it turns gray as it soaks into materials, so drying starts early to save drywall and flooring.
Pipe leak dryingSanta Monica homes, apartments and shops get water removal, structural drying and sewage cleanup from a response team that tracks moisture with readings, not guesses, from the first visit to final dry.
(888) 578-6508Request a drying crew for the propertyRental buildings and older bungalows both take on water here, and the crew documents every wet area with photos and readings so owners, tenants and adjusters see the same record.

Each service starts with finding the water, pulling it out and drying what remains, then adjusts to the building type, the water source and the materials involved in the loss.
Slab Leak Water DamageWhen a leak runs beneath a concrete floor, the crew maps the moisture, dries the slab edge and lifts flooring only where readings demand it.View the service
02
Water Extraction and RemovalTruck-mounted extractors clear standing water from carpet, tile and subfloors first, so drying can begin on a structure that is no longer holding a pool.View the service
03
Burst and Pinhole Pipe LeaksA split supply pipe or a slow pinhole leak can soak walls from the inside, so cavities are opened, dried and checked before closing.View the service
04
Water Heater Leak CleanupTank failures in closets, garages and laundry rooms release a lot of water fast, and the crew dries cabinet bases, baseboards and floors around the unit.View the service
05
AC and Condensate Leak Water DamageClogged condensate drains and overflowing pans drip into ceilings below, and the response removes wet insulation and dries the joist bays above the stain.View the service
06
Ceiling Leak Water DamageStains and sagging drywall often trace back to the unit above, so the team opens the ceiling, removes wet insulation and dries the framing.View the service
07
Roof Leak Water DamageRain that gets past the roof soaks the attic first, then the ceilings, and the crew pulls insulation and dries both before damage spreads.View the service
08
Sewage Backup CleanupBackups carry contamination, so the team contains the area, removes porous materials and cleans and treats everything the water touched.View the service
09
Appliance and Supply Hose LeaksWasher, dishwasher and refrigerator supply hoses fail without warning, and drying covers the cabinet bases, toe kicks and flooring beneath them.View the service
10
Hardwood Floor Water DamageMats, controlled heat and dehumidifiers pull moisture out of boards in place when action is early, so more of the floor can be saved.View the service
11
Storm and Flash Flood CleanupRunoff, surge and overwhelmed drains push dirty water into garages and living areas, which calls for removal, cleaning and thorough drying.View the service
12
Structural Drying and DehumidificationAir movers, dehumidifiers and daily meter readings dry framing, subfloors and wall cavities until every reading matches a dry reference.View the service
13
Commercial Water DamageShops, offices and multi-unit buildings get phased drying plans that work around operating hours and keep each tenant space documented.View the service
Each job follows S500 drying practice as a reference, with moisture readings logged for each wet wall and floor at every visit, so equipment comes off only after materials reach dry targets.
Meters and a thermal camera trace moisture beyond the visible stain, so the whole wet area is mapped before any material comes out.
Truck-mounted and portable extractors take standing water off floors and carpet first, because every gallon left behind has to be dried later.
Air movers, low-grain dehumidifiers and wall or floor drying panels are sized to the room volume and the material, and the setup goes in the job record.
Daily readings continue until walls and floors match dry reference values, and a final visit confirms the numbers before equipment leaves and repairs begin.
Loss reports from Ocean Park, Sunset Park, Pico, Midtown and the streets north of Montana are handled the same way, whether the water is in an apartment or a house.
Describe what is wet, where it started and whether the water looks clean or dirty, and the crew will set the first steps for the building.
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Dispatch runs around the clock, every day, so a pipe failure at night or a storm backup on a weekend gets the same attention as a weekday call.
Dense concrete floors, older wall assemblies and tight apartment layouts need different airflow and dehumidifier capacity, so the crew sizes the setup room by room.
Photos, moisture logs and scope notes are organized for adjusters, owners and property managers, so tenants and landlords work from the same facts.
The crew knows rental buildings, stacked units and a rainy season that runs from late October through late March, and plans drying around all three.

Work follows S500 drying practice, with readings recorded at each visit and shared with owners and adjusters.
Supply pipes, tanks and hoses release clean water at first, but it turns gray as it soaks into materials, so drying starts early to save drywall and flooring.
Pipe leak dryingWashers, dishwashers and condensate pans leave water carrying soap or dirt, which calls for careful removal of wet padding and quick drying.
Appliance leak cleanupSewage and storm runoff carry contamination, so affected porous materials are removed and the area is cleaned and treated with protective gear and containment.
Sewage backup cleanupCost depends on how far the water spread, whether it was clean or dirty, and how long materials stayed wet, so a small spill costs far less than a multi-room or sewage loss.
Rental buildings often involve an owner's policy and a tenant's policy, so a clear loss record matters early.
Tenants should report the loss to the owner in writing, then check the renter's policy for belongings and temporary housing, while the owner's policy usually addresses the building itself.
The restoration team can share photos and readings with both sides as the work moves along.
These ranges reflect typical jobs. The final cost follows the moisture readings, the water category, and how much drywall, flooring or cabinetry has to come out. Photos and logs support the adjuster's assessment. Rebuilding is priced separately by a contractor.
Winter storms usually approach from the northwest and pass quickly, in a rainy season that runs from late October through late March, and the city drains toward the bay, with part of it in the Ballona Creek Watershed.

Hurricane Marie's surf and storm surge stripped sand from the beach south of the pier, runoff from the Pico-Kenter Storm Drain cut a channel across the sand, and city crews began repairs on September 18.
Rain from late October through late March can overwhelm gutters, patio drains and garage entries, and the wettest year on record, 1998, brought 25.4 inches.
The Pico-Kenter Storm Drain carries runoff to the beach, and its outfall cut a channel across the sand after Hurricane Marie.
During a February 2026 storm, residents reported water pressure blowing manhole covers into the air, a sign sewers can surge and push backups into low bathrooms and drains.
Owners are responsible for the lateral from the property to the city main in the street or alley, and a city permit is required to repair a house connection sewer.
Renters make up 73 percent of households and the median building dates to 1966, so a leak often starts in a neighboring unit and involves a landlord, a tenant and a carrier.
January 1995 is the wettest month on record at 17.82 inches, and February 2024 brought a reported record 6.63 inches in two days.
Describe what is wet and where it began, and the crew will set the first steps.
(888) 578-6508 (888) 578-6508Report the leak nowIt can begin growing on damp drywall, wood and carpet pad within 24 to 48 hours, so extraction and drying start as soon as the source of the water is stopped.
Report it to the owner or manager in writing. The restoration team dries the affected unit, documents the damage and shares readings, so the cause and each policy are easy to sort out.
Yes. The crew coordinates with building managers on shutoffs, shared walls and access, and records each unit separately so tenants, owners and adjusters see clear scope notes.
Small spills often run $500 to $1,800, wet walls and floors across several rooms often run $2,000 to $6,500, and large or dirty water losses can reach $7,000 to $20,000 or more.
The city owns the main in the street or alley, and the property owner is responsible for the lateral from the house to that main. Cleanup of the affected rooms is handled either way.
Most structural drying jobs need several days of equipment time, and daily meter readings decide when to stop. Dense materials such as hardwood or concrete can run longer than drywall.
Yes. Runoff and sewer surges count as dirty Category 3 water, so porous materials are removed and surfaces cleaned, while a clean supply leak can often be dried in place.
Not always. Hardwood, tile and carpet are checked with moisture meters, and many floors dry in place when action is early. Wet pad or buckled boards may need to come out.
The crew handles mitigation: extraction, removal of ruined materials and drying. Readings and scope notes can then go to a contractor who handles the rebuild.
Share the source, which rooms are wet, how long the water has run and whether it looks clean or dirty. A few photos help the crew set the first steps.
Ocean Park bungalows, Pico apartments and Midtown multi-unit buildings all dry the same way: find the water, remove it and keep measuring until the structure reads dry.
(888) 578-6508Send a crew to the building